Our Feature Spotlight
Isabella Xiong
Team Lead
How long have you been with RiskSpan?
About 11 months.
What does your role at RiskSpan entail?

As a member of the Client Success team, I work closely with clients by understanding their needs and providing effective methods to achieve their goals. My primary role centers on providing clients with tailored solutions, with a particular focus on Whole Loan and MSR analytics. I also work closely with the Product team to enhance Edge Platform features and functionalities.

What 3 words best describe RiskSpan?
Dynamic, Collaborative and Solution-oriented
What are your favorite hobbies?
Guitar, singing, hiking and reading.
What is one thing on your Bucket List? 
Write songs and sing with my own band.
What do you like about our company culture?
I like the inclusive culture here at RiskSpan, where individuals from diverse backgrounds are respected and valued. This environment offers flexibility and spaces for both personal and team development.
Which company values resonate with you the most?
Each individual is recognized and appreciated, fostering a sense of belonging and growth. I appreciate the company’s dedication to supporting its employees, creating an environment where I consistently feel motivated and supported. I also resonate with the company’s dedication to growth and excellence.
Describe how you’ve grown professionally since you started working for us
With support from my supervisor and colleagues, I’ve experienced significant professional growth especially in becoming proficient with the use of Edge and deepening my expertise in Whole Loan and MSRs analytics. Additionally, I’ve honed my communication skills and developed a client-focused mindset. I’ve also gained a broader perspective of the mortgage and structured finance industry.