A national property and casualty insurance carrier was struggling with an antiquated claims platform. Built on the IBM AS400 Mainframe system, the existing platform was unable to scale up to the growing needs of the organization and was based on legacy code plagued with significant “technical debt.

The Solution

RiskSpan partnered with the client to identify and vet out a cloud-based SaaS solution provider to function as the system of record for all claims processed within the organization. This partnership ran from the discovery phase all the way through the production roll-out and post roll-out business-as-usual phase.  

RiskSpan also assisted with the data migration ETL project necessary to transfer existing open and recent claims to the new platform. All existing interfaces with internal systems and third parties were reconfigured to be functional with the new claims platform. 

Client Benefit

Cloud adoption enabled the client to improve its technology capability score from AM Best Ratings, a key metric for evaluating the health of insurance carriers. 

Project deliverables included: 

  • Documentation of the current state of all internal and external interfaces  
  • Design and Solution Architecture for impacted interfaces 
  • API Design and Data Normalization across the Claims enterprise 
  • API Interfaces using Reactive Programming principles 
  • Implementation of the required security compliance for all data transmissions to and from the public cloud 
  • Integration with Azure identity systems for SSO Integration 
  • Automated Integration testing 
  • Data Lake on SQL Server to facilitate data migration 
  • Financial Reporting from Data Lake using Tableau Server 
  • Agile Project Delivery with 4-week sprints using SAFe Release Trains. 
  • Technology Stack – Java, Spring Cloud, Spring Boot, Spring Security, AS400 DataQueues, Azure SSO, JIRA, Jenkins, Gradle, OAuth 2, Tomcat, GIT, Gerrit, JSON, XML, SQL, Stored Procedures.